IT support


You run a business that runs on data. We know the critical role that email, the cloud and local servers play in your business and have the knowledge and experience to recommend, configure, and deploy a wide variety of data tools. Whether it’s the laptop or desktop, your smartphone or your tablet, we corral your technology and make sure that it plays well with others. We help you herd your data, keep it safe, and make it available wherever you are. When we do our job, you can do yours.

Troubleshooting

When emergencies arise, your urgency becomes our urgency. Our team of expert troubleshooters will rescue your data and get your operations up and running as fast as possible. We are experts in the major (and some minor) OS platforms and business applications. Whether you use Mac, Windows, or Linux, when you feel thwarted, Norton Street is standing by to remove roadblocks. We can help quickly with remote support or have a friendly employee on site, usually within hours.

Cloud Computing

Just some of the technologies that we know include cloud messaging services like Google Apps, Office 365, hosted Exchange, Slack, Skype, and more; cloud storage solutions like Google Drive, Dropbox, and Box; and cloud computing services like Amazon Web Services, Rackspace, and others.

Network Solutions

We provide network solutions such as point-to-point VPNs, client-to-office VPNs, Wi-Fi, and Internet access. As an agent for the major Internet service providers in our area, we can customize economical, high-speed, and high-availability connections to the Internet for your business.

IT Infrastructure and Budget Planning

We can help you plan and implement infrastructure such as firewalls, routers and switches, servers, workstations, laptops, and hand-held devices like smartphones and tablets. We have relationships with third-party vendors that allow us to get you the most bang for your buck. With IT asset management, we help you plan for upgrades when it makes sense, not when it’s an emergency.

Anti-virus and Spam

You need to communicate with clients, vendors, and the people inside your company 24-7. Viruses, malware and spam can clutter your email, make it difficult to function, or completely shut you down. We’ll make sure you have the tools to keep your inbox and hardware as squeaky clean as possible. We’re experts at removing the viruses that slip by.

Backup and Recovery

We hope you’ll never need to recover your data, but it’s always best to prepare for the worst. We will help you develop a backup schedule to ensure you’re ready in case of natural disaster, theft, catastrophic computer virus or malicious ransomware.

Mobile Access

As you travel from home to office, to client and project sites, you still need access to your valuable data. Let us connect you with robust solutions that make your data available no matter where you are or whether you’re using an iPhone, iPad, Windows, or Android-based device.