In today’s world, no matter what business you’re in, you’ve got a computer at your desk. But, just like the car (or the bicycle or bus!) you drove (rode) to work, you need that computer to get your job done. You need to communicate with clients, patients, vendors, and the people inside your company. You need to respond to email requests to changes in the project. You need to update your social media accounts to stay in front of your clients visually, and keep your competitors at bay. You need to produce outstanding presentations and graphics. What we do is enable you.
We’re not software developers or architects or graphic designers or lawyers. We’re not doctors or property managers. But we know how these professions and others work, and we make sure the technology on their desks, in their hands and in the back rooms and closets is working the way they need it to.
Information Technology support
Our backgrounds include a broad base of technology, process, and methodology that you don’t find at other companies. Our clients appreciate an approach that brings together technical knowledge, such as MCSE certification, and proven problem solving methodology, such as Multivariate Root Cause Analysis. This way we understand the issue and make sure it doesn’t come back. We have custom-built in-house tools we use to make sure nothing falls through the cracks. If you have an issue, then so do we.
Web design and maintenance
As your trusted technology advisors, we’re often asked about your Web presence. Norton Street delivers with in-house resources to update your Web site with current look-and-feel, as well as your social media efforts that keep you in touch with current clients and draw in new business.
business consulting
Norton Street has also developed tools to manage its own business based on leading management practices such as Balanced Scorecard, and process improvement tools such as Process Mapping. We found that through implementing such tools in a way that is integrated and self-fulfilling, companies can make remarkable changes in their corporate culture. We have seen ROI’s in excess of 5:1, and more importantly, big smiles on the faces of previously disgruntled employees. We like smiles.
