about us
James Gruener
President
Jamie has worked in the desktop support industry since 1992. After graduating from Franklin & Marshall College with a degree in Philosophy in 1994, he moved to the Triangle area and established a reputation as one of the area’s top IT generalists. He started Norton Street after the Internet bubble burst in late 2001. Having earned his Microsoft Certified Systems Engineer (MCSE) in 1997, he’s always in on-the-job training. “The MCSE is nice to have in your back pocket, but it won’t reboot a server by itself.” Jamie’s ability to communicate highly technical information with Web developers, end users, and service providers makes him unique in the field. His ability to solve complex problems efficiently and with a sharp eye on the bottom line makes him highly desired in this market.
e-mail Jamie: jamie@nortonstreet.biz
Maurice "Mo" Fried
Vice President of Sales and Senior Consultant
Mo began his career in the Data Center at Riverside Methodist Hospital in Columbus, Ohio, after graduating from Denison University with a degree in Psychology in 1989. He rode the desktop publishing revolution spawned by the birth of the Apple Macintosh, first in Knoxville, Tennessee, and then in the Triangle area beginning in 1994. He built digital pre-press technology infrastructures for several pre-press and printing companies, hiring and training staff and focusing on error-free performance and high output. As a management consultant he has implemented Balanced Scorecard and other self-sustaining performance management systems for large companies including Gerdau Ameristeel, Dayton Power and Light, and Siltronic AG, a silicon wafer manufacturer.
e-mail Mo: mo@nortonstreet.biz
Brandee Gruener
Web Designer and Administrative Support
During her past life as a journalist and technical writer, Brandee became expert at editing both the printed word and the online world. She obtained her certificate in Web Design from Wake Technical Community College in 2008 to hone her technical skills in xhtml, css, search engine optimization, animation and image editing for the Web. Brandee is unique in her ability to combine writing and technical skills to make smart, professional looking Web sites. Brandee has a Bachelor's degree in English from the Ohio State University and a Master's degree in Journalism and Mass Communication from the University of North Carolina at Chapel Hill.
e-mail Brandee: brandee@nortonstreet.biz
Thomas Nickles
It Support and Web Developer
During high school, Thomas created course Web sites for faculty members of Wake Forest University's Babcock School of Management. Two years later after studying Computer Science at North Carolina State University, he transferred to the University of North Carolina at Chapel Hill and received his degree in Psychology. After graduating he enjoyed working as a carpenter before going on to manage IT for Duke University's Department of English and later for Merge Records. Thomas has always loved working with both people and computers and pays as much attention to communication as he does technology. He is a big proponent of open source technologies that yield tools to make online applications work smarter and faster.
e-mail Thomas: thomas@nortonstreet.biz