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James Gruener
President

Jamie has worked in the desktop support industry since 1992. After graduating from Franklin & Marshall College with a degree in Philosophy in 1994, he moved to the Triangle area and established a reputation as one of the area’s top IT generalists. Having earned his Microsoft Certified Systems Engineer (MCSE) in 1997, he struck out on his own and started Norton Street in late 2001. Jamie’s ability to communicate highly technical information with non-technical clients, business leaders, Web developers, and service providers makes him unique in the field. By solving complex problems efficiently and with a sharp eye on the bottom line, Jamie keeps Norton Street’s clients running smoothly.

e-mail Jamie: jamie@nortonstreet.biz


Maurice "Mo" Fried
Vice President of Sales and Senior Consultant

Mo began his career in the Data Center at Riverside Methodist Hospital in Columbus, Ohio, after graduating from Denison University with a degree in Psychology in 1989. He rode the desktop publishing revolution spawned by the birth of the Apple Macintosh, first in Knoxville, Tennessee, and then in the Triangle area beginning in 1994. He built digital pre-press technology infrastructures for several pre-press and printing companies, hiring and training staff and focusing on error-free performance and high output. Mo joined Norton Street in October 2006 and brings management consultant experience implementing Balanced Scorecard and other self-sustaining performance management systems for large companies.

e-mail Mo: mo@nortonstreet.biz


Brandee Gruener
Web Designer and Administrative Support

Brandee became expert at editing for both print and online publications during her past life as a journalist and technical writer. She obtained her certificate in Web Design from Wake Technical Community College in 2008 to hone her technical skills in xhtml, css, search engine optimization, animation and image editing for the Web. Brandee is unique in her ability to combine writing and technical skills to make smart, professional looking Web sites. Brandee has a Bachelor's degree in English from the Ohio State University and a Master's degree in Journalism and Mass Communication from the University of North Carolina at Chapel Hill.

e-mail Brandee: brandee@nortonstreet.biz


Thomas Nickles
It Support and Web Developer

Thomas has always loved working with both people and computers and pays as much attention to communication as he does technology. He is a big proponent of open source technologies that yield tools to make online applications work smarter and faster. Thomas created course Web sites for faculty members of Wake Forest University's Babcock School of Management while he was still in high school. After two years of studying Computer Science at North Carolina State University, Thomas transferred to the University of North Carolina at Chapel Hill and received his degree in Psychology. After graduating, he enjoyed working as a carpenter before going on to manage IT for the Department of English at Duke University, and then for Merge Records. Thomas joined Norton Street in September 2009.

e-mail Thomas: thomas@nortonstreet.biz